SMS and Communications Terms

1. When you may receive messages

When you submit your contact information through our website, by phone, by email, or in person, you may receive communications from us. Messages may include estimate confirmations, scheduling, appointment reminders, on-the-way alerts from a crew, follow-up after a project, warranty information, and occasional service updates.

2. Message frequency and rates

Message frequency varies based on your project. Message and data rates may apply depending on your mobile carrier and plan. Pro Shield does not charge for these messages.

3. How to opt out

You can opt out of marketing text messages at any time by replying STOP to a message from us. You may also reply HELP for assistance, or contact us directly.

For account, project, and warranty messages, you may opt out by contacting us at (720) 388-6988 or service@myproshield.com.

Consent to receive marketing communications is not a condition of purchase.

4. Automated tools and AI

Where permitted by law, we may use automated systems, prerecorded messages, AI chat, AI voice, and email or text automation to respond to inquiries, schedule appointments, send reminders, and provide service-related communications. A human team member is available during business hours by phone or email.

5. Carrier disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

6. Privacy

Your information is handled in accordance with our Privacy Policy. We do not sell your phone number or message content.

7. Contact

Pro Shield LLC, Lakewood, CO. Phone (720) 388-6988. Email service@myproshield.com.